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Frequently Asked Questions

Frequently Asked Questions

Question: Is this real human hair?
Answer: Yes, all our hair goods are made of 100% real remy human hair. We don't sell any synthetic hair and mixed hair.


Question: How many packs tape in hair goods is better for full head look?
Answer: It depends on the thickness of your hair and the difference of the length you want to purchase. If you have thin hair and want the add thickness, we would suggest 3-4 packs in long length or 2-3 packs in short length. Usually 150-200 grams is better for full head look.


Question: Can the extensions be dyed?
Answer: Yes. Our human hair goods can be dyed. It is easier to darken the hair than to lighten the hair. We highly recommend having your hairdresser dye the remy hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality hair products and test a small sample first.


Question: How long do Ugeat Hair Extensions Last?
Answer: The lifespan of Ugeat hair extensions is determined by how you wear them and take care of them. Treat it like your own hair and take very good care, it usually can last 4 to 6 months.


Question: Is the tape double sided?
Answer: No. This is one side, you can use 2 pieces and make a "sandwich" with your hair in the middle! 


Question: How often should I wash these extensions?
Answer: The hair extensions should be washed every 10-20 wears or when they become unmanageable to style. Just be careful when washing the tape in hair extensions that you try not to get conditioner on the tape, it will break down the glue. 


Question: Do you offer 1 day shipping?
Answer: We are sorry for that the fastest shipping service usually needs 3-5 business days to reach you when we sent out.


Question: Why are my hair extensions getting tangled?
Answer: Do not rub the hair extensions while you washing and wearing them. And do not go to bed when it's wet. Brush your hair regularly with a soft bristle brush or wide-toothed comb from the hair root in a downward motion.


Question: What kind of shampoo and/or conditioner can I use?
Answer: Moisturizing shampoos and balsam conditioners are recommended. Please don't use the purple shampoo or other colorful shampoo to wash light color hair goods.


Question: Can I swim with hair extensions?
Answer: Yes, you can. But we do recommend that you wear a swimming cap. Chlorine and salt water can dry out the hair. After swimming, please make sure to use a moisturizing shampoo and balsam conditioner to wash your hair.