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Payment Problem

Have a problem when I pay with my credit card?

If you are unable to place or pay by credit card on our website, and you don't have a PayPal account, perhaps you can try paying with your credit card using the following methods.

1. Make sure to remove all special characters (such as / ( & € * # ) from the contact form. Make sure you have filled in all the mandatory fields in the checkout page as well.

2. It could be that some items in your cart are sold out while you're placing an order. Please refresh your browser. If a message pops up stating that your item(s) are not in stock, please check and remove sold out items by clicking the small X next to the item.

3. You can also try to use another credit card.

4. If it still doen't work. Have a another Try following this at your checkout page:

Step 1:

Payment Problem-choose paypal

Step 2:

Payment Problem-complete order

Step 3:

Payment Problem-pay with credit card

5.Payment attempts could potentially be denied by your bank. Please get in touch with your bank to find out if this is the case. They will also be able to help you and assist with unlocking your card to allow you to re-try. 


If you have a PayPal account, we recommend that you log in to your PayPal directly to make your payment. This is because having a PayPal account and paying via this method above may cause the payment to fail.