We're thrilled to offer Worldwide Shipping!
✈ For Expedited Shipping, you can expect your order to arrive within 3-6 business days, while Standard Shipping takes approximately 7-20 business days.
✈ If your total purchase amount exceeds $89, we've got you covered with Free Expedited Shipping. However, kindly avoid using PO BOX Addresses, as FedEx and DHL don't support them. Enjoy the benefits of our ex-factory prices, and rest assured that even small orders will be swiftly shipped out.
✈ On business days, we strive to ship your package within 12-24 hours, except for pre-order products.
Notice:
※ We don't ship to International P.O. Box Addresses or Box Addresses. Please provide us with your street address for smooth delivery.
※ Ensuring that your shipping address is accurate is crucial. We work diligently to expedite processing and shipping, which leaves only a narrow timeframe to cancel, change, or modify your order's shipping address. If you need to cancel your order or alter the shipping address, please reach out to us promptly at service@ugeat.com immediately after placing your order. We'll make every effort to accommodate your request, although we can't guarantee the possibility in all cases.
For any additional inquiries concerning express delivery or transportation, feel free to click here to access more detailed information or directly contact us at service@ugeat.com. We're here to assist you!
Absolutely, you can make changes. However, it's essential to make sure that the address you provide initially is accurate.
If you happen to input the wrong address or need to make changes, please get in touch with us through email (service@ugeat.com) as soon as possible, before we ship your order, as we're known for our speedy shipping.
If your item has already been shipped, please reach out to the courier directly and also contact us. We'll do our best to assist you in updating the address. Nevertheless, please be aware that address changes might not always be successful and could incur an additional fee.
To find your tracking number, kindly click on the dialogue box located in the bottom right corner of our webpage. Once there, please enter your order number and email address, and voilà! Your tracking number will be displayed for you.
Standard shipping is completely free, regardless of your purchase, and it usually takes around 7-20 days to reach your address.
For expedited shipping, there's a $25 charge for the USA, the UK, and Mexico, as well as $25 for Canada. With expedited shipping, your order will arrive at your address within 3-6 business days. If your order totals over $89, you can enjoy free expedited shipping in most countries.
Please note that for EU countries, there might be tariffs to pay. If your order exceeds $89, the tariff is $20, otherwise, it's $30. The delivery time for EU countries is approximately 3-6 business days.
For orders in Spain, expedited express delivery is currently not available due to local customs policy. All Spanish orders will be shipped through CNE.
International shipping to other countries and some specific states in the USA (Alaska, Hawaii, Virgin Islands, Armed Forces Europe, Armed Forces Pacific) incurs a $25 charge. This international shipping option takes approximately 3-6 business days for delivery.
If you have any further questions or concerns, feel free to reach out to us. We're here to assist you!
- Our manufacturing facility is situated in Shandong, China.
- We have shipping warehouses strategically located in China, the USA, and the UK.