Terms & Conditions
The Ugeat Hair "Terms & Conditions" govern the use of this website and the purchase of any products from it.
Terms & Conditions - short list
- By ordering any of our products, you agree to be bound by these terms & conditions.
- The price applicable is that set at the date on which you place your order.
- Shipping costs and payment fees are recognized before confirming the purchase.
- Card information is transmitted over secure SSL encryption and is not stored.
- Please note that local taxes, customer and dutiesmay occur.
- All items must be returned in their original packaging.
- All hair extension items are final sale, exchange only on unopened hair.
- 30-day return policy begins from the day your order is delivered.
- Ugeat human hair extensions are for professional use only, applying them yourself or going to an untrained hairstylist will result in improper application and the extensions will not work properly. Please use a certified professional to ensure that this product lasts and works properly. Ugeat will not refund any orders for issues with slipping.
- Ugeat will only speak with professional hairstylists with valid cosmetology license for all issues regarding slipping.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company, Ugeat. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
If you require more assistance you can contact us by emailing us and you will receive a response within 24 hours.
Basically, by using Ugeat Hair you agree to all the terms on this page.
Return & Exchange Policy: ALL HAIR EXTENSIONS ARE FINAL SALE, EXCHANGE ONLY.
All Ugeat extensions come sealed with a security void label. Once opened, the hair cannot be returned or exchanged for any reason. This is according to Regulated Hygiene Laws, hair extension exchanges and returns must have the seal intact and not broke, no exceptions can be made. Absolutely no exchanges or returns of opened packages are possible. Our packaging is clear and you can see the color without needing to open it. You can also purchase a color ring or a sample of the color
We will gladly accept any exchanges or return within the 30 days of delivered, provided the item has not been used or opened. All exchanges or returns are required to meet the return standards. Exchange or return requests must be made within the 30 days of delivered. Please note there is a 10% restocking fee for refunded orders. There is no restocking fee for exchanges. The customer is responsible for return shipping and will be charged $20.00 for shipping in U.S and a $30.00 fee for rest countries shipment to exchange or return the product.
- All items must be returned in their original packaging.
- 30-days return policy begins from the day your order is delivered.
- Ugeat assumes no responsibility for merchandise damaged or loss by carrier handling the returned merchandise.
- You will be responsible for paying all return shipping costs.
- Allow up to 1 week for the credit to appear on your statement.
Eligibility to purchase
All major Credit and Debit Cards and PayPal are all acceptable methods of payment. Our Terms are payment in full prior to shipment of any products. All goods remain the property of the Company until paid for in full.
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Delivery of items
It may take 1 business day to process your order. Custom orders take 6 weeks to prepare and ship. Ugeat does not take responsibility for products that are lost or stolen after they have shipped with proper tracking. We are not responsible after we have shipped any items. Please contact carrier for any lost packages. We are not responsible for the postal carriers.
Duties and taxes
All prices indicated on this website do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination.
Our online education course is for professional licensed cosmetologists only. There are no refunds after the sale of the education course. The education course is for further training and entertainment. This course does not replace actual training and cosmetology school. We are not responsible for any installations or applications performed by our "online stylists".
It is advised that you use a color ring to select your colors. We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be exactly the same of the color of the hair.
Ugeat Online Education allows professional licensed cosmetologists to become "certified" only after fulfilling all requirements including completion of online course, passing the quiz, and sending in photos to verify skills.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
The entire content published on this Site, including but not limited to text, graphics or code is copyrighted under copyright laws. You also grant the right to use any content you provide via email or social media for its own purposes including republication in any form or media. Once sent to us we have the right to use your work with proper credit.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
Ugeat reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Ugeat has the right to cancel the order and refund any amount paid in the best way. Ugeat shall also notify the customer of equivalent replacement products if available.
Please send all inquiries to firstname.lastname@example.org, email@example.com.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Ugeat 2018 All Rights Reserved